One account
For all things Philips home appliances
A personal account helps you track your warranty and gives instant access to everything you need to know about your Philips home appliances, including user manuals, how-to guides and maintenance tips. You can use the same account to access the HomeID app.
Don't have an account?
No worries. You can still visit our general support pages and get access to Product Manuals, FAQs, How-To Guides and other product-specific support that you need.
Looking to Repair?
If you are facing technical issues with your full auto espresso machine, our authorized service partners will be happy to fix it.
Need to process a return?
We’ve made returns easy — but we hope you’ll love what you ordered
Looking for help? We are here to help you with any question you may have. If you are still having issues, please feel free to reach out:
Email us at: philipshomeappliances.support@versuni.com
Support hours: Monday-Friday 9-5 PM EST.
Live chat with one of our Agents.
Looking for spare parts?
Keep your Philips products in first-class condition with our wide selection of genuine parts and accessories.